Let's go ahead and apply what we've learned about the various dialplan applications by building a very simple auto-attendant menu. It is common practice to create an auto-attendant or IVR menu in a new context, so that it remains independant of the other extensions in the dialplan. Please add the following to your dialplan (the extensions.conf file) to create a new demo-menu context. In this new context, we'll create a simple menu that prompts you to enter one or two, and then it will read back what you're entered.
[demo-menu] exten => s,1,Answer(500) same => n(loop),Background(press-1&or&press-2) same => n,WaitExten() exten => 1,1,Playback(you-entered) same => n,SayNumber(1) same => n,Goto(s,loop) exten => 2,1,Playback(you-entered) same => n,SayNumber(2) same => n,Goto(s,loop)
Before we can use the demo menu above, we need to add an extension to the [docs:users] context to redirect the caller to our menu. Add this line to the [docs:users] context in your dialplan:
exten => 6598,1,Goto(demo-menu,s,1)
Reload your dialplan, and then try dialing extension 6598 to test your auto-attendant menu.