Call can be answered or paused on device controlled from Assistant

Be able to

• add
• search
• call

               a phonebook contact

See display name for incoming call from a phonebook contact

The purpose of this test is to
- import user with line site
- update user with differente line site
- reject import of non-existing line site

• line_site_default.csv
• line_site_default.csv
• line_site_unknown.csv
• line_site_unknown.csv

Test that you can import users with WebRTC option activated.

• import_user_with_webrtc.csv
• import_user_with_webrtc.csv

Test that WebRTC users are correctly exported

Test that you can update user WebRTC option

• import : import_user_with_webrtc.csv
• import_user_with_webrtc.csv

Test that asterisk on every mds is reloaded once after CSV import/update

• CSV with 2 users : 2users-1600-1601.csv
• 2users-1600-1601.csv

CSV import/update continues in the background after the timeout error

The purpose of this test is to export qualification answers in CSV.

Test the basic conference feature :

• without PIN
• with user PIN

A call right can be applied to an outgoing call

Prohibit calls to a destination starting with +.

Recording saves call records and Configuration manages users that can access it

Agen can login, change styate, see available agents on its queue

Checks the Kibana panels

Checks SpagoBI and statistics using sample reports

Validate that the call history is generated and available through xuc interfaces

Verify that desktop assistant is available to be downbloaded from web interface and at least runs on Windows

When entering a conference, a participant should be able to mute/unmute himself

Check organizer actions on other attendees

This tests aims to display A flashtext received to a connected User in UC assistant

A user connected in UC assistant should be able to send a Flashtext to an internal user from an ongoing call. 

This test will check if the autofocus and send with enter key works

This test checks if you can get back to parties list from a chat window

User should see a letter icon when receiving a message

During conversation the letter is not displayed if the message is for this conversation

This test checks if you can disable chat functionality using custom.env

This test aims to check if :

- A toast message appears when a user cannot receive a flashtext

- The css for the long usernames is ok 

Be able to retrieve chat history between U1 and U2

Be able to send a chat message while other party is offline

Verify that user receives unread notification after log in

To verify if a user has unread messages, opening the chat will mark them as read

Verify that chat message can be sent to every xivo user.

Verify that a chat message can be send to a user which was never logged in

Able to export import contacts from both new uc assistant and from previous xivo-client

Test Call control tab by outgoing calls

Test Call control tab by incoming calls

Test voicemail

Be able to edit an existing personal contact

This tests aims to display A flashtext received to a connected Agent in switchboard

This test will check if the autofocus and send with enter key works

This test checks if you can get back to parties list from a chat window

This test aims to check if :

- A toast message appears when a user cannot receive a flashtext

- The css for the long usernames is ok 

This test aims to verify that XUC API can retrieve a call from a queue

This test aims to verify that the hold calls displayed in the switchboard hold queue can be seen and retrieved by all operators with access to this queue. 

This test aims to verify that the user is automatically logged out of the swichboard app if : 

• The switchboard operator is member of several queues
• The switchboard operator is member of 0 queues
• The hold queue is not found

This test is made to check if the direct transfert to a phone number works 

The goal is to verify that the operator can retrieve a call while he has an ongoing call

The goal is to verify that the operator can retrieve a call while he has a ringing incoming call

 Swichboard operator can make an attended transfer to another user with the shortcuts.  

Test that statistics are properly generated and properly displayed in SPagoBi report

This tests aims to verify if a switchboard operator can navigate with the keyboard in the search results and make transfers from the call action dropdown.   

Manager can login, see queues, states of agents, calls and other activity at call center.

Check if agent pause status is correctly reported

Should display agent pause type columns in agent view

Tests #1187

Test the Queue Waiting Call counter

Test the take / release mechanism in case agent hasn't finish or cancel the edition of a callback before logging out

Agent A1 calls an internal user, and then hangup after user answered.

Agent A1 calls a user and then hangup after user answered.

Test Third Party integration in CCAgent by displaying a fake integration in the application.

See Third Party Documentation for more information. 

Purpose is to test that history is refreshed when a call is ongoing, missed or emited with correct agent information.

When Xuc connection is lost while using Assistant with SIP phone , user is redirected to login page. 

When Xuc connection is lost while using Assistant with WebRtc , user is shown error dialog and after clicking logout is user redirected to login page (also terminating any current call).

Test an outgoing WebRTC call

Asterisk should disconnect webrtc call if there are no more RTP packets from webrtc.

rtptimeout = 20 seconds. To check if the value is up tp date, open sip_user.py file on Xivo or run: /usr/bin/xivo-confgen asterisk/sip.conf. All webrtc users should have rtptimeout defined.

(Issue https://projects.xivo.solutions/issues/718)

Tests the echo tests for video calls

Test webrtc conference hold/resume 

Test conference from XiVO UC assistant

Test if the recording of queue works.

You can get the list of all XDS CELs with the recording server API.

Transfer a call to another user after the destination answered the call.

Transfer a call to another user while the destination rings.

To be done in Polaris.04, see Feature 1435

Transfer a call to a conference room

Test

• Import kibana.json
• All columns in elasticsearch DB can be queried

Test CTI.Sheet and popupUrl in CCAgent by displaying attached data to the call and open new page for url if defined.

See Sheet documentation and popupUrl documentation for more information. 

 Test if successive calls from UC assistant and desktop phone directly are shown in history

Test voicemail for unique account user

Test that a UA user can receive call

• on its deskphone (when not connected to UC Assistant)
• or on its UC Assistant (when logged in the UC Assistant)

The noanswer/busy rule should applies to the UC Assistant 'state' as soon as you're logged on the UC Assistant or to the phone 'state' if you're not.

This test is to verify that presence states are changing if User UA is logged in with deskphone and web rtc 

Here a reference table

Verify that I can create a Unique Account user and provision a phone on it (and still having the webrtc line).

Test that a UA user can connect to UC Assistant, be recognized as a WebRTC user, and call

Making sure the electron window can stretch to full screen during a video call.

Verify that incoming call to the user on any MDS is correctly routed.

When in an XDS installation I should see the correct status of every user of installation.

Note that currently (Callisto.02) the initial state is incorrect but becomes eventually correct.

Ensure routing between MDS is working when forwarding a user to another one 

Verify that caller id is correctly set when user on MDS is calling to a queue or to a user on Main

I can call a Group/Queue/Meetme configured on XiVO Main

The purpose of this test is to verify that Asterisk on XiVO Main and all XiVO Media servers is reloaded.

There are two ways how the asterisk reload commands are sent when using webi:

Webi > confd API > rabbitmq > all mds

• line
• voicemail

Webi > rabbitmq > all mds

• user
• agent
• queue

Test:

• list media servers
• add media server
• remove media server
  • with trunk(s)
  • without trunk(s)

Verify that caller id is correctly set when user on MDS is calling to the conference

When using the mobile application to make a call to a conference, we should receive the conference events related to the conference we are joining.

When using the mobile application to make a call to a conference, you should enter as an administrator without beeing asked for a pin code.