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Test Plan Execution Report
Test Project: XiVO
Test Plan: XiVO 2021.15 (Helios) LTS10
Printed by TestLink on 12/13/2021
This test plan contains tests valid for Gaia (LTS10, a.k.a. 2021.15)
It is to be used for Helios Bugfix release (like 2021.15.01 etc.)
| Test Case X-1095: Outgoing route [Version : 1] | |||
|---|---|---|---|
| Summary: Goal : You can create, edit and delete routes in the web interface | |||
| Execution type: | Manual | ||
| Estimated exec. duration (min): | |||
| Priority: | Medium | ||
| Execution Details | |||
| Build | Helios.06 | ||
| Tester | lmeiller | ||
| Execution Result: | Passed | ||
| Execution Mode: | Manual | ||
| Execution duration (min): | |||
| Test Case X-795: Rewrite callerID according to the queue configuration [Version : 1] | |||
|---|---|---|---|
| Summary: Test when a user forward (either *21 or native terminal softkey) to a queue, the callerid is rewritten accordingly to the queue's configuration (prefix, overwrite, append). | |||
| Execution type: | Manual | ||
| Estimated exec. duration (min): | |||
| Priority: | Medium | ||
| Execution Details | |||
| Build | Helios.06 | ||
| Tester | rjamali | ||
| Execution Result: | Passed | ||
| Execution Mode: | Manual | ||
| Execution duration (min): | |||
| Test Case X-1482: Forwards to a queue from a dial menu [Version : 1] | |||
|---|---|---|---|
| Summary: This requires IVR Editor up and running See - doc is on the way as of 2021.15.05 | |||
| Execution type: | Manual | ||
| Estimated exec. duration (min): | |||
| Priority: | Medium | ||
| Execution Details | |||
| Build | Helios.06 | ||
| Tester | tmourier | ||
| Execution Result: | Failed | ||
| Execution Mode: | Manual | ||
| Execution duration (min): | |||
| Test Case X-707: Agent logged in logged out [Version : 2] | |||
|---|---|---|---|
| Summary: Agen can login, change styate, see available agents on its queue | |||
| Execution type: | Manual | ||
| Estimated exec. duration (min): | |||
| Priority: | Medium | ||
| Execution Details | |||
| Build | Helios.06 | ||
| Tester | lmeiller | ||
| Execution Result: | Passed | ||
| Execution Mode: | Manual | ||
| Execution duration (min): | |||
| Test Case X-711: Call history is available [Version : 1] | |||
|---|---|---|---|
| Summary: Validate that the call history is generated and available through xuc interfaces | |||
| Execution type: | Manual | ||
| Estimated exec. duration (min): | |||
| Priority: | Medium | ||
| Execution Details | |||
| Build | Helios.06 | ||
| Tester | lmeiller | ||
| Execution Result: | Passed | ||
| Execution Mode: | Manual | ||
| Execution duration (min): | |||
| Test Case X-1174: Desktop assistant is available and running [Version : 1] | |||
|---|---|---|---|
| Summary: Verify that desktop assistant is available to be downbloaded from web interface and at least runs on Windows | |||
| Execution type: | Manual | ||
| Estimated exec. duration (min): | |||
| Priority: | Medium | ||
| Execution Details | |||
| Build | Helios.06 | ||
| Tester | lmeiller | ||
| Execution Result: | Passed | ||
| Execution Mode: | Manual | ||
| Execution duration (min): | |||
| Test Case X-769: WebRTC Call using latest versions of Chrome on Linux [Version : 1] | |||
|---|---|---|---|
| Summary: Test an outgoing WebRTC call using the latest Stable and Beta release of Chrome under Linux. Please, write down in the comment box the exact versions of Chrome tested. | |||
| Execution type: | Manual | ||
| Estimated exec. duration (min): | |||
| Priority: | Medium | ||
| Execution Details | |||
| Build | Helios.06 | ||
| Tester | lmeiller | ||
| Execution Result: | Passed | ||
| Execution Mode: | Manual | ||
| Execution duration (min): | |||
| Test Case X-770: WebRTC Call using latest versions of Chrome on Windows [Version : 1] | |||
|---|---|---|---|
| Summary: Test an outgoing WebRTC call using the latest Stable and Beta release of Chrome under Windows. Please, write down in the comment box the exact versions of Chrome tested. | |||
| Execution type: | Manual | ||
| Estimated exec. duration (min): | |||
| Priority: | Medium | ||
| Execution Details | |||
| Build | Helios.06 | ||
| Tester | lmeiller | ||
| Execution Result: | Passed | ||
| Execution Mode: | Manual | ||
| Execution duration (min): | |||
| Test Case X-1009: Verify variables propagation [Version : 1] | |||
|---|---|---|---|
| Summary: Validate that variables are propagated from the incoming channel to agent channel | |||
| Execution type: | Manual | ||
| Estimated exec. duration (min): | |||
| Priority: | Medium | ||
| Execution Details | |||
| Build | Helios.06 | ||
| Tester | lmeiller | ||
| Execution Result: | Passed | ||
| Execution Mode: | Manual | ||
| Execution duration (min): | |||
| Test Case X-1480: Test moving paused agent between queues (bug #4448) [Version : 1] | |||
|---|---|---|---|
| Summary: Testing if bug #4448 was fixed. | |||
| Execution type: | Manual | ||
| Estimated exec. duration (min): | |||
| Priority: | Medium | ||
| Execution Details | |||
| Build | Helios.06 | ||
| Tester | ttaraba | ||
| Execution Result: | Passed | ||
| Execution Mode: | Manual | ||
| Execution duration (min): | |||
| Test Case X-1300: CCAgent and Switchboard can mute themselves [Version : 1] | |||
|---|---|---|---|
| Summary: This test check if ccagent and switchboard users can mute themselves as webrtc | |||
| Execution type: | Manual | ||
| Estimated exec. duration (min): | |||
| Priority: | Medium | ||
| Execution Details | |||
| Build | Helios.06 | ||
| Tester | lmeiller | ||
| Execution Result: | Passed | ||
| Execution Mode: | Manual | ||
| Execution duration (min): | |||
| Test Case X-1276: Initialize plantronics service [Version : 1] | |||
|---|---|---|---|
| Summary: This intends to test the behavior of our plantronics service, communicating with the plantronics API. | |||
| Execution type: | Manual | ||
| Estimated exec. duration (min): | |||
| Priority: | Medium | ||
| Execution Details | |||
| Build | Helios.06 | ||
| Tester | lmeiller | ||
| Execution Result: | Passed | ||
| Execution Mode: | Manual | ||
| Execution duration (min): | |||
| Test Case X-1479: Minimal size when video is ongoing [Version : 1] | |||
|---|---|---|---|
| Summary: Test that resize is working smoothly when resizing desktop assistant | |||
| Execution type: | Manual | ||
| Estimated exec. duration (min): | |||
| Priority: | Medium | ||
| Execution Details | |||
| Build | Helios.06 | ||
| Tester | lmeiller | ||
| Execution Result: | Passed | ||
| Execution Mode: | Manual | ||
| Execution duration (min): | |||
| Test Case X-1478: User rights are applied after blind transfer [Version : 1] | |||
|---|---|---|---|
| Summary: Verify the originating user's rights are applied after blind transfer | |||
| Execution type: | Manual | ||
| Estimated exec. duration (min): | |||
| Priority: | Medium | ||
| Execution Details | |||
| Build | Helios.06 | ||
| Tester | ttaraba | ||
| Execution Result: | Passed | ||
| Execution Mode: | Manual | ||
| Execution duration (min): | |||
| Test Case X-1481: Closed schedule [Version : 1] | |||
|---|---|---|---|
| Summary: When a call is executed during closed hours, configured action is executed. | |||
| Execution type: | Manual | ||
| Estimated exec. duration (min): | |||
| Priority: | Medium | ||
| Execution Details | |||
| Build | Helios.06 | ||
| Tester | jhlavacek | ||
| Execution Result: | Passed | ||
| Execution Mode: | Manual | ||
| Execution duration (min): | |||
| Test Case X-1426: Join meeting room audio only from mds [Version : 2] | |||
|---|---|---|---|
| Summary: Be able to join meeting room using number from mds | |||
| Execution type: | Manual | ||
| Estimated exec. duration (min): | |||
| Priority: | Medium | ||
| Execution Details | |||
| Build | Helios.06 | ||
| Tester | lmeiller | ||
| Execution Result: | Passed | ||
| Execution Mode: | Manual | ||
| Execution duration (min): | |||
| Test Case X-1392: Can start and stop jitsi video conference [Version : 1] | |||
|---|---|---|---|
| Summary: You are able to start and stop jitsi video conference | |||
| Execution type: | Manual | ||
| Estimated exec. duration (min): | |||
| Priority: | Medium | ||
| Execution Details | |||
| Build | Helios.06 | ||
| Tester | lmeiller | ||
| Execution Result: | Passed | ||
| Execution Mode: | Manual | ||
| Execution duration (min): | |||
| Test Case X-1406: Name on jitsi [Version : 1] | |||
|---|---|---|---|
| Summary: Test if name of user is shown properly on Jitsi. | |||
| Execution type: | Manual | ||
| Estimated exec. duration (min): | |||
| Priority: | Medium | ||
| Execution Details | |||
| Build | Helios.06 | ||
| Tester | ttaraba | ||
| Execution Result: | Passed | ||
| Execution Mode: | Manual | ||
| Execution duration (min): | |||
| Test Case X-1409: Users icon in contact line when there is a meeting room [Version : 1] | |||
|---|---|---|---|
| Summary: Verify that the icon is different for meeting rooms contacts
| |||
| Execution type: | Manual | ||
| Estimated exec. duration (min): | |||
| Priority: | Medium | ||
| Execution Details | |||
| Build | Helios.06 | ||
| Tester | lmeiller | ||
| Execution Result: | Passed | ||
| Execution Mode: | Manual | ||
| Execution duration (min): | |||
| Test Case X-1411: Join meeting room from extern number (DID) [Version : 2] | |||
|---|---|---|---|
| Summary: Be able to join meeting room using number from extern | |||
| Execution type: | Manual | ||
| Estimated exec. duration (min): | |||
| Priority: | Medium | ||
| Execution Details | |||
| Build | Helios.06 | ||
| Tester | tmourier | ||
| Execution Result: | Passed | ||
| Execution Mode: | Manual | ||
| Execution duration (min): | |||
| Test Case X-1437: Personal Meeting Room can be joined using an invitation link [Version : 1] | |||
|---|---|---|---|
| Summary: Test few scenarios for personal meeting room (PMR) invitation link. 1) login to UC Assistant with U1 and let anonymous user join first, then join with U1. 2) login to UC Assistant with U1, join the PMR1 and then join with anonymous user. | |||
| Execution type: | Manual | ||
| Estimated exec. duration (min): | |||
| Priority: | Medium | ||
| Execution Details | |||
| Build | Helios.06 | ||
| Tester | ttaraba | ||
| Execution Result: | Passed | ||
| Execution Mode: | Manual | ||
| Execution duration (min): | |||
| Test Case X-1438: Static Meeting Room can be joined using an invitation link [Version : 1] | |||
|---|---|---|---|
| Summary: Test few scenarios for static meeting room (SMR) invitation link. 1) login to UC Assistant with U1 and let anonymous user join first, then join with U1. 2) login to UC Assistant with U1, join the SMR1 and then join with anonymous user. | |||
| Execution type: | Manual | ||
| Estimated exec. duration (min): | |||
| Priority: | Medium | ||
| Execution Details | |||
| Build | Helios.06 | ||
| Tester | ttaraba | ||
| Execution Result: | Passed | ||
| Execution Mode: | Manual | ||
| Execution duration (min): | |||
| Test Case X-1422: Meeting Rooms are accessible through edge [Version : 1] | |||
|---|---|---|---|
| Summary: You can't access two meeting rooms at the same time (either the same or one another) | |||
| Execution type: | Manual | ||
| Estimated exec. duration (min): | |||
| Priority: | Medium | ||
| Execution Details | |||
| Build | Helios.06 | ||
| Tester | ttaraba | ||
| Execution Result: | Passed | ||
| Execution Mode: | Manual | ||
| Execution duration (min): | |||
| Test Case X-1423: Share external meeting room link [Version : 1] | |||
|---|---|---|---|
| Summary: Test that we can access meeting room from outside with a sharing link | |||
| Execution type: | Manual | ||
| Estimated exec. duration (min): | |||
| Priority: | Medium | ||
| Execution Details | |||
| Build | Helios.06 | ||
| Tester | ttaraba | ||
| Execution Result: | Passed | ||
| Execution Mode: | Manual | ||
| Execution duration (min): | |||
| Test Case X-1449: Join meeting room with updated pin using an invitation link [Version : 1] | |||
|---|---|---|---|
| Summary: Verify that changing the pin will not invalidate the sharing link and that the pin is (or is not) asked when joining the meeting room if the PIN was updated. | |||
| Execution type: | Manual | ||
| Estimated exec. duration (min): | |||
| Priority: | Medium | ||
| Execution Details | |||
| Build | Helios.06 | ||
| Tester | lmeiller | ||
| Execution Result: | Passed | ||
| Execution Mode: | Manual | ||
| Execution duration (min): | |||
| Test Case X-1451: thank you page for external users [Version : 1] | |||
|---|---|---|---|
| Execution type: | Manual | ||
| Estimated exec. duration (min): | |||
| Priority: | Medium | ||
| Execution Details | |||
| Build | Helios.06 | ||
| Tester | ttaraba | ||
| Execution Result: | Passed | ||
| Execution Mode: | Manual | ||
| Execution duration (min): | |||
| Test Case X-1453: Display name contains room's number and correctly show accented characters [Version : 2] | |||
|---|---|---|---|
| Summary: Meeting room name
| |||
| Execution type: | Manual | ||
| Estimated exec. duration (min): | |||
| Priority: | Medium | ||
| Execution Details | |||
| Build | Helios.06 | ||
| Tester | akostov | ||
| Execution Result: | Passed | ||
| Execution Mode: | Manual | ||
| Execution duration (min): | |||
| Test Case X-1455: Can share your screen [Version : 1] | |||
|---|---|---|---|
| Summary: Check we can share your screen in ameeting room | |||
| Execution type: | Manual | ||
| Estimated exec. duration (min): | |||
| Priority: | Medium | ||
| Execution Details | |||
| Build | Helios.06 | ||
| Tester | akostov | ||
| Execution Result: | Passed | ||
| Execution Mode: | Manual | ||
| Execution duration (min): | |||
| Test Case X-1466: Meetingroom invitation ringtone [Version : 1] | |||
|---|---|---|---|
| Execution type: | Manual | ||
| Estimated exec. duration (min): | |||
| Priority: | Medium | ||
| Execution Details | |||
| Build | Helios.06 | ||
| Tester | akostov | ||
| Execution Result: | Passed | ||
| Execution Mode: | Manual | ||
| Execution duration (min): | |||
| Test Case X-1472: Video call modal on mini-ccagent mode [Version : 1] | |||
|---|---|---|---|
| Execution type: | Manual | ||
| Estimated exec. duration (min): | |||
| Priority: | Medium | ||
| Execution Details | |||
| Build | Helios.06 | ||
| Tester | akostov | ||
| Execution Result: | Passed | ||
| Execution Mode: | Manual | ||
| Execution duration (min): | |||
| Test Case X-1474: Close jitsi when being kicked [Version : 1] | |||
|---|---|---|---|
| Execution type: | Manual | ||
| Estimated exec. duration (min): | |||
| Priority: | Medium | ||
| Execution Details | |||
| Build | Helios.06 | ||
| Tester | akostov | ||
| Execution Result: | Passed | ||
| Execution Mode: | Manual | ||
| Execution duration (min): | |||